It is curious that
physical courage should be so common in the world and moral courage so rare. --
Mark Twain
How to
Cultivate Ethical Courage
--by Brooke Deterline, syndicated from Greater Good, Oct 01, 2016
Sometimes we only realize our deepest
values once we’ve contradicted them.
For Tina, an up-and-coming
African-American woman and associate professor at a prestigious private
university, one of those moments came just after she had earned a coveted
administrative post.
I met Tina at a five-day
Multi-Cultural Competence workshop. Tina was the one who skillfully voiced the
racial and gender bias that was occurring in the room, most challengingly by
the famous founder and facilitator of the workshop.
As one of the most courageous women I
know, she’s a perfect example of how easy it is for any of us to betray
important values in challenging situations at work. And paradoxically (but not
uncommonly), it was Tina’s drive and aspiration to be of service that ended up
undermining her.
Tina had pursued that university
position because of her deep desire to help students, especially those of
color, navigate a new, unfamiliar, and often predominantly white
environment.
With one student in particular, Tina
says, “I was so excited to help her have a better experience than I and so many
other students of color have had.”
Tina was asked by the student to
attend an important meeting to help facilitate and provide moral support but
was ultimately blocked by…her boss, who said, “It’s not your place in the
hierarchy to address this. You have to realize how we do things here if you
want to proceed to a permanent administrative role.” (Achieving that status
would make Tina the first woman of color in that role, and position her to have
much greater influence.)
Tina went along to get along. “I know
I didn’t advocate for that student the way I should have. I was worried my
actions would negatively impact my ability to move up—I wanted to be seen by
others as a ‘worthy’ applicant.”
Sound familiar? Sadly, it happens all
the time. And if you have a pulse, something like this has happened to you, and
could happen again. But it’s possible to reframe the situation so that we’re
less likely to “go along to get along,” and more likely to take courageous
action. Below are three ways to stay true to your values and find the courage
to stand up for them.
1. Learn your
patterns
Four phenomena were working against
Tina in this situation: two very common behaviors and two highly destructive
structural impediments:
We all have a
natural human instinct to go along with a group or leader—even if we don’t feel
right about it—for a sense of safety, status, and belonging (the “bystander effect”).
When we’re
focused on an objective and under pressure, the ethical implications of our
acts can easily recede from our attention (“ethical fading”).
When organizations bring in new people with fresh ideas and perspectives, and
then dictate the way the new people are allowed to engage, they often douse the creativity and passion they’ve said they
want to support.
The erosion
of organizational integrity and effectiveness is a typical outcome in
organizations with a steep hierarchy, where a small number of people hold large
amounts of power.
That’s the bad
news—but there’s good news, too. According to Ann Tenbrunsel, professor of business administration at
Notre Dame and research director of the Institute for Ethical Business
Worldwide, “Our research shows
that if you frame your decision to include values, you’re much more likely to
act in accordance with them.”
In other words, ask yourself, “What’s the ethical thing to do here?” In Tenbrunsel’s study, participants were more likely to lie and cheat when they framed their decision as a business choice, rather than an ethical problem. Tenbrunsel’s research suggests that an ethical framing greatly increases the probability we’ll act within our values.
Although Tina wasn’t acting “unethically,” she does say that she lost sight of her core values and her goal of helping students. Tenbrunsel points out that this is also common. “When we move to ‘operationalize’ our values and goals, we trigger concrete thinking, which has less access to our values than does more abstract thinking,” she says. For example, when Tina focused on “how” (operational/concrete thinking) to follow the rules and cultural norms to win the position, she lost sight of “why” (values/abstract thinking) she was ultimately going after the role.
In other words, ask yourself, “What’s the ethical thing to do here?” In Tenbrunsel’s study, participants were more likely to lie and cheat when they framed their decision as a business choice, rather than an ethical problem. Tenbrunsel’s research suggests that an ethical framing greatly increases the probability we’ll act within our values.
Although Tina wasn’t acting “unethically,” she does say that she lost sight of her core values and her goal of helping students. Tenbrunsel points out that this is also common. “When we move to ‘operationalize’ our values and goals, we trigger concrete thinking, which has less access to our values than does more abstract thinking,” she says. For example, when Tina focused on “how” (operational/concrete thinking) to follow the rules and cultural norms to win the position, she lost sight of “why” (values/abstract thinking) she was ultimately going after the role.
Sixty-plus
years of social psychology show
us that we all have areas of strength and vulnerability when it
comes to acting on our values in social settings, like work. Some of us will
readily speak up for a colleague who’s
being mistreated, but not for ourselves. Others can more easily
stand up to unjust or unwise authority, but hide mistakes from people whom we
deeply respect. Recognizing these vulnerabilities as they arise can be the key
to making better choices.
2. Listen to
your body
Often ignoring our values comes at a
cost, initially a physical one. “Whenever I go against my own soul, it has
physical effects. I literally get sick,” says Tina.
Our physical sensations are often
our first alarm, and can be our guide.
Tina says of that moment when she agreed to go along with her boss, “It shook me to the core. I felt like a sellout.”
Not acting on or contradicting our values can trigger shame. Although we may feel the urge to run from them, emotions like guilt and shame can be a useful signal that we are not acting in line with the things we care most about. This signal can help us to consider and adjust our behavior if necessary.
Tina says of that moment when she agreed to go along with her boss, “It shook me to the core. I felt like a sellout.”
Not acting on or contradicting our values can trigger shame. Although we may feel the urge to run from them, emotions like guilt and shame can be a useful signal that we are not acting in line with the things we care most about. This signal can help us to consider and adjust our behavior if necessary.
To listen to shame, we need to use it
as a compass rather than a straitjacket. We want to avoid the impulse to label
ourselves as “cowards” or “sellouts,” which only makes us feel more shameful
and unable to act.
“The trick is
to see difficult thoughts and emotions as information, something to step back
from and be curious about, rather than something to run from. From this
point, it is easier to be compassionate to ourselves and use our values to
courageously navigate forwards,” says Rob Archer, Ph.D., who uses applied psychology to help
organizations improve well-being in the workplace.
One way to do this is to talk to ourselves as we would a dear friend: “I get this is hard; and I see that it matters a lot to you to speak up to help students,” Tina might have told herself.
Eventually, Tina was able to use her negative feelings about the incident to spur her onward. As she says, “I took a step back and saw that I lost something. It was the start of a real effort to be reflective, intentional, and courageous.”
One way to do this is to talk to ourselves as we would a dear friend: “I get this is hard; and I see that it matters a lot to you to speak up to help students,” Tina might have told herself.
Eventually, Tina was able to use her negative feelings about the incident to spur her onward. As she says, “I took a step back and saw that I lost something. It was the start of a real effort to be reflective, intentional, and courageous.”
3. Use the
power of commitment
Once she had set her internal compass,
Tina could turn her full energy to figuring out a way forward: “I made a
commitment: Going forward I will be bold to support the values that truly
matter to me.”
When we commit, we can get creative.
We don’t have to waste time trying to rationalize why we don’t have to speak
up. We use all our energy on “how,” not “if.”
At my
company, Courageous Leadership, LLC, we always counsel: Practice every courageous conversation
you plan on having to get a better sense of what you want to say, what’s wise
to cover in this first exchange, and who is a likely ally who can help provide
leverage to change a systemic issue.
Commitments also help us stick with it when it’s
hard. It’s rarely just one courageous conversation; our work environment may
require repeated and long-term courage. And while there can be consequences,
there are usually positive effects, too—especially in terms of learning and
building our sense of courage and resilience.
This article is printed here
with permission. It originally appeared on Greater Good, the online magazine of the Greater Good
Science Center (GGSC). Based
at UC Berkeley, the GGSC studies the psychology, sociology, and neuroscience of
well-being, and teaches skills that foster a thriving, resilient, and
compassionate society.
Be The Change: The next
time you are faced with a tough decision, make an effort to ask yourself,
"What is the ethical thing to do here?"
Sourced From www.dailygood.org